Bamboo Tray Wooden Tray
Bamboo Tray Wooden Tray
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Returns & Shipping
Returns & Shipping
All orders will either be delivered by USPS Post or personally by the Zyvre Team.
Please refer to our refund policy below for information on returns.
Wholesale
Wholesale
Please contact us through our contact form, including the products you're interested in and estimated volume and we would be happy to discuss potential wholesale pricing.
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About Zyvre
Founded in 2021, We are passionate about sourcing the highest quality sand art pieces and Home Items, bringing them to homes across UK,USA and Europe.
Frequently Asked Questions
Where are you based?
We have Warehouses in :
- USA : 9051 I-76 Henderson Colorado, 80640 United States
- UK : Pound Ave Stevenage, Hertfordshire SG1 3JA
- France : 211 Avenue du General Leclerc Carcassonne, Aude 11000
How do I get in contact?
Email: support@zyvre.com
Mon - Fri | 8.00am to 5.00pm (AEST)
How long does it take to ship my order?
Your order will be shipped within 1-3 business days from your order date.
How long does shipping take?
All orders will either be delivered by USPS Post or personally by the Zyvre Team.
Our current estimated shipping times are 5 to 8 business days..
What is your returns policy?
Our returns policy lasts 30 days. If 30 days have gone by since your purchase has arrived, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
You will be responsible for paying for your own shipping costs for returning your item, unless the item is faulty or damaged.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.